Effective Date: January 1, 2026
This Notice of Privacy Practices describes how medical information about you may be used and disclosed by Robb Wellness LLC (doing business as Robb Acupuncture & Hypnosis) and how you can get access to this information. Please review it carefully.
Robb Wellness LLC is required by law to maintain the privacy and security of your protected health information and to provide you with this notice of our legal duties and privacy practices.
Your Rights
When it comes to your health information, you have certain rights.
Get a copy of your medical record
You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
We will provide a copy or summary of your health information within 30 days of your request. We may charge a reasonable, cost-based fee.
Ask us to correct your medical record
You can ask us to correct health information that you believe is incorrect or incomplete. We may deny your request, but we will provide a written explanation within 60 days.
Request confidential communications
You can ask us to contact you in a specific way, such as at a certain phone number, email address, or mailing address. We will honor all reasonable requests.
Ask us to limit what we use or share
You can ask us not to use or share certain health information for treatment, payment, or healthcare operations. We are not required to agree, but we will consider your request.
If you pay for services out of pocket in full, you may request that we not share that information with your health insurer. We will comply unless required by law to share the information.
Get a list of disclosures
You can request a list of disclosures of your health information made during the past six years. This list will not include disclosures made for treatment, payment, healthcare operations, or those you authorized.
We will provide one accounting per year free of charge. Additional requests may incur a reasonable fee.
Get a copy of this notice
You can request a paper copy of this notice at any time, even if you agreed to receive it electronically.
Choose someone to act for you
If you have given someone medical power of attorney or if someone is your legal guardian, that person may exercise your rights and make choices about your health information.
File a complaint if you believe your rights have been violated
You may file a complaint with us using the contact information below. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.
We will not retaliate against you for filing a complaint.
Your Choices
You have the right to make choices about how your health information is shared.
You may instruct us to share information with:
• family members
• close friends involved in your care
• others involved in payment for your care
You may also instruct us not to share information in these situations.
We will not use or share your information for marketing purposes or sell your information without your written authorization.
Our Uses and Disclosures
We typically use or share your health information in the following ways:
Treatment
We use your health information to provide, coordinate, and manage your care.
Example: We may share information with another healthcare provider involved in your care.
Payment
We use your health information to bill and receive payment for services provided.
Example: We may share information with a payment processor such as Square to process payment transactions.
Healthcare Operations
We use your health information to operate and improve our practice.
Example: We may use your information to evaluate treatment effectiveness or manage administrative functions.
Other Uses and Disclosures Allowed or Required by Law
We may share your information when required by law or for public health and safety purposes, including:
• preventing disease
• reporting suspected abuse or neglect
• responding to legal orders or subpoenas
• complying with federal and state laws
• health oversight activities
• workers’ compensation claims
• law enforcement requests
• preventing serious threats to health or safety
Substance Use Disorder Records
In some cases, we may receive substance use disorder treatment records that are protected under additional federal confidentiality laws (42 C.F.R. Part 2). These records may have stricter protections than standard medical records. We will comply with all applicable confidentiality requirements for such records.
Our Responsibilities
We are required by law to:
• Maintain the privacy and security of your protected health information
• Provide you with this Notice of Privacy Practices
• Follow the terms of this notice
• Notify you if a breach occurs that may compromise your information
We will not use or disclose your information for purposes not described in this notice without your written authorization.
You may revoke your authorization at any time in writing.
Changes to This Notice
We reserve the right to change this notice. Any changes will apply to all health information we maintain.
The updated notice will be available:
• on our website
• in our office
• upon request
Contact Information
Robb Wellness LLC
11022 S 51st St, Suite 250
Phoenix, AZ 85044
Phone: 480-788-0565
Email: christina@robbwellness.com
Filing a Complaint with the Federal Government
You may file a complaint with:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 1-877-696-6775
Website: www.hhs.gov/ocr/privacy/hipaa/complaints/